Mon – Fri : 09 AM – 05:30 PM – Sat: 10 Am – 03 PM (SMS – Ticket – Chat)
+ 1 408 917 9040
We are always ready to help you
Contact & Support
First, chat with our VA. She is smart and mostly has the answers to your questions. Our VA is a smart bot. She keeps learning as the time goes! If the answer to your question is not already provided, then it’s time to contact us. Reaching out to us is very easy!
We care about each and every customer
This is why we are always here to talk to you. We don’t hide behind a lot of steps and obstacles. You can easily reach out to us via any way that works better for you. We even made it better by integrating our own fully-featured helpdesk with other popular communication tools that you may already be using, like Facebook Messenger or Instagram Chat.
Below you can find a list of ways that you can easily contact us. Even in case of filling the contact form, we usually get back to you within a few minutes. We know how valuable the time is, and we respect yours.
Customer service is Monday to Thursday 9AM to 5PM (EST). Rest of the days and times we MAY BE available as well. Communication language is English only.
Before you contact us
We appreciate if you check our blog, customer care pages, knowledgebase, as well as chatting with our VA. We are always here to help you, but we need to focus on the issues that are urgent and there is no solution already in our site. So, please make sure to follow these 3 simple steps below, to help us get back to you better.
Create an account
Create a free account, and if you already have an account, login to your account. We also recommend to go My Account page and add your social media accounts to your Rigs Sale account from the “Social Connections” section.
Check the knowledgebase
There are multiple pages in our site that contain useful information. In most cases, customers’ questions are already answered in one of the page. Check the right page related to your concern to get your answer.
If you didn’t find your answer in any of our pages, start a chat with our VA. Most of the times she has your answer, but if she also couldn’t help you, feel free to contact us from one of the ways provided above.